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Terms of Use for Price Comparison Website

1. Introduction

Welcome to All About Heat Pumps UK. These Terms of Use ("Terms") govern your access and use of our website ("Site"). By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any of these terms, please do not use the Site.

2. Who We Are

All About Heat Pumps UK is an independent online service that enables users to research and compare prices and various product information regarding heat pumps provided online by different third-party retailers. Our service is free to use; we receive a fee and/or commission from providers when you purchase or visit products on other third-party sites through our Site.

3. Definitions

4. Use of the Site

Permitted Use

The Site is intended for your personal, non-commercial use only. The Site may only be accessed and used by a private individual or by a business to seek a Product directly for that individual or business. Access to and use of the Site other than for your personal, non-commercial purposes is strictly prohibited.

Prohibited Activities

You may not, under any circumstances, use the Site to:

Age Restrictions

You must be aged 16 years and over to create an account on the Site. Please see our Privacy Policy for more detail on how we use your personal information.

Location

The Site is primarily intended for use by customers located in the UK. If you are accessing the Site from outside this country, you do so at your own risk and are responsible for compliance with local laws.

5. Intellectual Property

All content, trademarks, and data on this website, including but not limited to software, databases, text, graphics, icons, hyperlinks, private information, and designs are the property of or licensed to All About Heat Pumps UK or its licensors. You may not use such content without our written permission.

You may temporarily download or print content from the Site for your personal use provided you do not modify or alter the content in any way.

You will retain ownership of any content that you submit or otherwise make publicly available on or through the Site (User Content). You grant us a perpetual, irrevocable, transferable, worldwide, royalty-free, and unlimited licence to use such User Content in any manner and for any purpose. Additional terms and conditions in relation to User Content (including discussion forums and user reviews) may apply.

6. Information Accuracy and Your Responsibilities

Accuracy of Information

We strive to ensure that the information provided on the Site is accurate. However, we do not guarantee the accuracy, completeness, or reliability of any content on the Site.

The Site provides information on a wide range of products and services, but there may be other products or services available on the market which are not shown on the Site and which may be more appropriate or suitable for you than those shown on the Site.

The information and descriptions of Products on the Site may not represent the complete descriptions of all the features and terms and conditions of those Products. You must ensure that you carefully read all the features and terms and conditions (including those contained on the provider's Site) of any Product before applying for it.

Some of our channels provide you with access to third-party websites that host reviews about products and services. Sometimes you may also be able to access user reviews directly on the Site. The views expressed in any such reviews do not represent our views or the views of our associated companies.

Your Responsibility

It is your responsibility to ensure that any information you provide on the Site is accurate and complete. Failure to do so may result in the invalidity of any product or service you obtain through the Site. Our service allows you to search for and compare various types of Products from different providers. You can filter and sort these by using some of our features. This sorting and information you set on the site are designed to ensure that we and all relevant third-party partners have all the information necessary to provide you with appropriate information relating to the products in which you are interested. It is therefore very important and your responsibility to make sure the Products you find actually meet your needs and that they may be used by you for your needs. Failure to do so could invalidate the Product you purchase from a third party.

If you are in any doubt as to whether any information is relevant or required to be disclosed or that something may be incorrect, you should contact an expert before you purchase a Product. Before you obtain any Product from a third party, you must check all of the information, content, material, or data the provider holds about you to ensure it is correct, complete, accurate, and not misleading and that you have disclosed all relevant facts.

It is your responsibility to identify and correct any mistakes or errors in the information, content, material, or data before you obtain any Product. Failure to do so could invalidate the Product.

You must take all reasonable precautions (including using appropriate virus checking software) to ensure that any information, content, material, or data you provide to us (including User Content) is free from viruses and anything else which may have a harmful effect on any part of the Site, the websites of third parties, or any other technology.

If you create any usernames and passwords when using the Sites, they must be kept confidential by you and must not be shared with anyone. If you do disclose to anyone your username, password, and/or other identification information, you are solely responsible for all activities undertaken on the Site using your username, password, and/or other identification information.

7. Third-Party Websites and Products

Third-Party Providers

The products displayed on our Site are provided by third parties over whom we have no control. You should carefully read the terms and conditions of any third-party provider before purchasing any product. The Products displayed on our Site are not provided by us but by third parties over whom we do not have control.

You should always check the suitability, adequacy, and appropriateness of the Product that is of interest to you. It is your responsibility to satisfy yourself that you wish to obtain any Product before purchasing it. If you are in any doubt as to the suitability, adequacy, or appropriateness of any Product referred to on the Sites, we suggest that you seek independent professional advice before you obtain it.

Third-Party Websites

The Site may contain links to third-party websites. These links are provided for your convenience and we do not endorse or take responsibility for the content or products of these websites.

8. Limitation of Liability

We are not liable for any loss or damage arising from your use of the Site or from any products you purchase through the Site. This includes any direct, indirect, incidental, or consequential damages.

We do not guarantee that the Site will be available at all times or that it will be free from errors or viruses.

Your use of any Provider websites and your obtaining of any Products will be subject to the Provider's own terms and conditions (which will be different from ours). It is very important before you apply for any Product that you carefully read the accompanying terms and conditions, the Provider's terms and conditions, and any other documentation that applies to the Product. You must familiarise yourself with all the details of the product, for example the restrictions, exclusions, conditions, and obligations that apply to the product.

Any links to third-party websites on our Site or in our emails are provided for your interest and convenience only. These websites are owned and operated by third parties over whom we do not have control.

We do not endorse, recommend, or accept responsibility for such third parties, their products or services, their websites, or for any information, opinions or views given or advice provided by such third parties (whether on their websites or otherwise).

9. User Content

Content Submission

You may submit content to the Site such as reviews or comments. By submitting content, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and distribute your content.

Prohibited Content

You may not:

We reserve the right, but have no obligation, to review or monitor any User Content. We are not responsible or liable for the review or monitoring of any User Content.

We reserve the right to close, delete, edit, refuse to post, amend, modify, or remove (without notice) any User Content at our sole discretion for any reason, including but not limited to User Content that in our sole opinion breaches these Terms and Conditions.

If you consider that any User Content breaches these Terms and Conditions or the User Content Standards, please email: privacy(-at-)allaboutheatpumps.co.uk.

10. Changes to the Terms

We reserve the right to amend these Terms at any time. Changes will be effective immediately upon posting on the Site. You are responsible for reviewing these Terms regularly to stay informed of any updates.

11. Termination

We may terminate or suspend your access to the Site at any time without notice for conduct that we believe violates these Terms or is harmful to other users or us.

12. Complaints

We aim to provide you with an excellent service at all times. If you are unhappy with our service for any reason, please contact us via the contact form on the website here.

If you are unhappy with any product or service you have obtained from a third party or have any complaint regarding any third party, you should address your complaint directly to that third party. If you require their contact details, please contact our Customer Services Team who will be happy to assist.

13. Contact Us

If you have any questions about these Terms, please contact us via the contact form on the website here.

14. Legal

If any provision of these Terms and Conditions is held to be unlawful, invalid, or unenforceable, that provision shall be deemed deleted from these Terms and Conditions and the validity and enforceability of the remaining provisions of these Terms and Conditions shall not be affected.

These Terms and Conditions, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us relating to your access to and use of the Site and supersede any prior agreements (including any previous terms of use of the Sites).

No failure or delay by us in exercising any right under these Terms and Conditions will operate as a waiver of that right, nor will any single or partial exercise by us of any right preclude any further exercise of any right.

These Terms and Conditions and your access to and use of the Site shall be governed by and interpreted in accordance with UK law.

The site is owned, operated, and run by FJ Smart Solutions AB, a Swedish limited liability company registered in Sweden. FJ Smart Solutions AB assumes all liability for the site operations and services in accordance with the terms set out in this Terms of Use, the site's applicable privacy policy, and cookie policy.